This Privacy Policy describes how PPOF FRIEND (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://ppoffriend.com/ (the “Site”).
PPOF FRIEND is a brand of QAVLEN.LLC
Registered address: 1 Mid Rivers Mall Dr Ste 230, Saint Peters, MO 63376, USA
Contact email: support@ppoffriend.com
1. Information We Collect
We collect the following types of information when you use our Site:
1.1 Information You Provide to Us
- Contact details (name, email address, phone number, shipping and billing address)
- Account information (username, password if you create an account)
- Order information (products purchased, order date, payment method details [processed via secure payment providers], transaction amount)
- Communication content (inquiries via email or contact forms, product reviews, feedback)
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device and browser information (IP address, browser type, operating system, device identifiers)
- Usage data (pages visited, time and date of visits, time spent on pages, clickstream data)
- Cookies and similar technologies data (see “Cookies and Tracking Technologies” below)
1.3 Information from Third Parties
We may receive information from:
- Payment processors (to confirm payment status and prevent fraud)
- Shipping partners (to update order delivery and tracking information)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain our Site
- To process and fulfill your orders, including payments, shipping, and order confirmation
- To create and manage your customer account
- To communicate with you about your orders, account, or customer service requests
- To send you marketing and promotional communications (only where permitted by law and/or with your consent; you can opt out at any time)
- To improve our products, services, and website user experience
- To detect, prevent, and address technical or security issues, fraud, or other misuse
- To comply with legal obligations and enforce our terms and policies
3. Legal Bases for Processing (If You Are in the EEA/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on:
- Performance of a contract (e.g., to fulfill your orders)
- Legitimate interests (e.g., to improve our services, prevent fraud, maintain security)
- Compliance with legal obligations
- Your consent (e.g., for certain marketing communications or cookies, where required)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep items in your shopping cart
- Analyze how visitors use our Site to improve performance and user experience
- Support security and fraud prevention
You can usually control cookies through your browser settings (e.g., block, delete, or be notified when cookies are used). Disabling certain cookies may affect the functionality of the Site, including the checkout process.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: such as payment processors, shipping and logistics companies, email service providers, analytics providers, and customer support tools, solely to perform services on our behalf.
- Business and legal purposes:
- To comply with applicable laws, regulations, or legal processes
- To respond to lawful requests from public authorities
- To protect our rights, property, safety, or that of our users or others
- Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
All third parties are required to handle your information securely and only use it as necessary to provide their services to us.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with products and services
- Comply with our legal and accounting obligations
- Resolve disputes and enforce our agreements
When we no longer need your information, we will delete or anonymize it in a secure manner.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
8. Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations
- Restriction: Request restriction of certain processing activities
- Objection: Object to certain types of processing (e.g., direct marketing)
- Portability: Request a copy of your data in a structured, commonly used, machine-readable format
To exercise your rights, please contact us at support@ppoffriend.com. We may need to verify your identity before processing your request.
If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.
9. Children’s Privacy
Our Site and products are not directed to children under the age of 13 (or other age as defined by local law), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as soon as possible.
10. International Transfers
Our company is based in the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We take steps to ensure that transfers of personal data comply with applicable data protection laws and that your rights are protected.
11. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The “Last updated” date at the top of this page indicates when this policy was last revised. Any changes will be effective when we post the updated policy on the Site.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
PPOF FRIEND / QAVLEN.LLC
Address: 1 Mid Rivers Mall Dr Ste 230, Saint Peters, MO 63376, USA
Email: support@ppoffriend.com
We will do our best to respond to your request or inquiry in a timely manner.